Refund policy

Return & Refund Policy

At Bazokkish, customer satisfaction is important to us. We aim to provide a smooth and trustworthy shopping experience for all our customers.

If you receive a damaged, defective, or incorrect product, you may request a return or replacement within 7 days of delivery.

🔄 Return Conditions:
• The product must be unused and in its original packaging
• Return request must be made within 7 days of delivery
• Clear photos or videos of the product must be provided as proof

❌ Non-Returnable Situations:
• Product used, washed, or damaged by the customer
• Return request made after 7 days of delivery
• Minor color difference due to lighting or screen settings

💰 Refund Process:
Once the returned product is received and inspected, the refund will be processed within 5–7 business days to the original payment method.

🚚 Replacement Policy:
If the product delivered is damaged, defective, or incorrect, we may offer a replacement depending on product availability.

📦 Cancellation Policy:
Orders can only be cancelled before they are shipped. Once shipped, cancellation requests may not be accepted.

📞 Contact for Returns:
For return or refund requests, please contact us with your order number and product details.

Thank you for shopping with Bazokkish.